Reference

netizen slot Privacy Policy for Your Account

The netizen slot Privacy Policy shows what we collect when you create an account, verify your phone, sign in from a mobile device, or connect DANA, OVO, GoPay…

Account dataWallet recordsDevice choicesYour requests
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REQUEST A HAND

Get Privacy Help Through Your Account

A clear support path helps you ask about a record without sending sensitive details through an open message.

Data access request Open the account help form and ask for the personal data connected with your profile. We use the phone verification step to reduce the chance of sending account records to the wrong person.
Correction request Tell us which account field is inaccurate, such as a phone number or wallet reference. Include the corrected detail and a matching account identifier so our team can check the change safely.
Privacy contact route For deletion, consent or cookie questions, use the support contact shown inside your account area. We will explain any retention reason where a record must remain for legal or account protection needs.
HANDLING DETAILS

Six Practical Privacy Commitments

Privacy is handled through ordinary account steps rather than hidden settings. We separate information needed for sign-in from transaction references, limit internal access, and keep a request trail when you ask us…

Account data

We collect your phone number, login details and verification result when you open an account. These details help us match a sign-in request with the correct profile before account data is displayed.

Wallet references

DANA, OVO, GoPay and QRIS activity reaches us as payment references and status results. We use those records to reconcile an account event, while wallet passwords remain outside our account records.

Device signals

Our mobile pages may record device type, browser version, session time and security signals. If you change phones, these signals can help us identify an unusual login and request another check.

Cookie choices

Cookies can keep a session active, remember a language or protect an account flow. You can clear them through your browser settings, although doing so may require another sign-in or verification step.

Retention periods

We keep account, support and transaction records only for the period needed for account operation, dispute handling, security checks or legal duties. When a record is no longer needed, we remove or separate it.

Policy changes

If this Privacy Policy changes in a material way, we will place the updated date and revised wording on this page. Check the page before opening an account or changing your contact details.

Privacy Policy Questions From Indonesia

These answers address the account and wallet questions you may search before opening an account. If your situation needs a record check, use the account support path and avoid placing passwords or wallet PINs in your message.

It covers account details, phone verification, device signals, cookies, support messages and payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

We use your phone number to create and identify the account, complete the clear phone verification step before access, and help prevent another person from requesting your records.

Yes. The policy includes transaction references and status information linked to DANA and QRIS activity. We use those details for reconciliation, support checks and account protection.

Yes. Sign in, open the account help route and request access to your personal data. We may verify your phone or account details before releasing records connected with you.

Send a correction request through the account support form, name the inaccurate field and provide the matching account identifier. We will check the request before changing the stored detail.

We retain records for account operation, dispute handling, security checks or legal duties. The period can differ by record type; ask support which retention reason applies to your data.

You can ask through the account support route. We will assess the request under local requirements and explain if a record must remain for legal, security or account dispute reasons.